Privacy Policy

Effective Date: 18th January 2026

Welcome to SureTrustPay (“we,” “our,” or “us”), accessible via https://suretrustpay.com. Your privacy is very important to us. This Privacy Policy document explains how we collect, use, protect, and disclose information when you use our website, products, and services.

By accessing or using SureTrustPay, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you register, make transactions, or contact us, we may collect personal details such as:

  • Full name

  • Email address

  • Phone number

  • Billing and payment information

  • Account login credentials

  • Government-issued identification (required for KYC and regulatory compliance)

b. Non-Personal Information

We may automatically collect certain non-identifiable information, including:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent on our website

  • Referring URLs

c. Cookies and Tracking Technologies

SureTrustPay uses cookies and similar technologies to enhance user experience, analyze traffic, and improve our services. You can control cookie preferences through your browser settings.

2. How We Use Your Information

We use the collected information for purposes including:

  • Creating and managing user accounts

  • Processing transactions and payments

  • Verifying identity and preventing fraud

  • Improving website functionality and user experience

  • Communicating updates, notices, and support responses

  • Complying with legal and regulatory requirements

3. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal information. However, we may share your information in the following circumstances:

  • Service Providers: With trusted third parties who assist us in operating our platform, including third-party payment processors, hosting providers, and verification services

  • Legal Compliance: When required by law, regulation, court order, or government request

  • Fraud Prevention: To detect, prevent, or address fraud, security, or technical issues

  • Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement industry-standard security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These include encryption, secure servers, and access controls.

Despite our efforts, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal data

  • Object to or restrict processing of your data

  • Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage users to review the privacy policies of any third-party sites they visit.

8. Children’s Privacy

SureTrustPay does not knowingly collect personal information from children under the age of 18. If you believe a child has provided us with personal data, please contact us immediately so we can take appropriate action.

9. International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence. By using our services, you consent to such transfers, subject to applicable data protection laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our services after changes constitute acceptance of the revised policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at:

SureTrustPay
Website: https://suretrustpay.com
Email: support@suretrustpay.com